Questions, answered.

Digital resources — templates, systems, trackers and guides delivered as Notion, Google Sheets, Canva, Google Docs or PDF files. Each product page lists the formats and what's included.

Instantly. The moment a payment clears, the resource is added to your STARTLESS library and an email goes out with a link for every file and link in it. There is no physical product and nothing is shipped.

It depends on the resource. Every product page lists the tools it works with, and most are available on the free tiers of Notion, Google Sheets and Canva.

Yes. You can use STARTLESS resources in your own projects and client work. You cannot resell, redistribute or repackage them as your own product. The full terms are on the License page.

Always. Each bundle page shows the combined individual price and the bundle price, and the saving.

Yes. When a resource you own is updated, the new version is available in your library at no extra cost.

Payment is handled by Paddle, which acts as merchant of record for every sale — it processes the card and handles sales tax and VAT. STARTLESS never sees or stores your card details.

Write to us within 14 days of buying, with your order number and what went wrong. We refund a file that is broken, inaccessible or materially different from its product page, and we're straight about the case we usually can't refund — a resource that works as described but isn't the fit you hoped for. The Refund Policy spells both out.

No. Check out with just an email address and we build your library around it — the delivery email carries a one-time sign-in link, so you can open what you bought without ever choosing a password.

Use the “No password? Email me a sign-in link” option on the login page. We email you a link that signs you straight in, which is how every guest checkout account works.

In your library. Everything you own sits there — free resources included — and you can download it again whenever you like, on any device you're signed in on.

Because the link you land on is signed for you and expires within a minute — a forwarded email or a pasted URL can't hand your files to anyone else. Sign in and download again from your library, which is the link that always works.

A full refund removes that resource from your library and its download links stop working. A partial refund doesn't affect access. Free resources are unaffected either way.

Anyone who made the thing they want to list. Apply from the Sell page — a few minutes, no portfolio and no audience needed. A person at STARTLESS reads every application and you get the decision by email, usually with a note if anything needs clarifying.

Digital resources: templates, systems, trackers, kits and guides. Each listing delivers files (Notion exports, Sheets, Canva, Docs, PDF) or links to where the resource lives, and you can mix both in one listing. Files go up to 500 MB each; programs and installers can't be delivered. No physical goods and no services.

Nothing to join, nothing to list, nothing monthly. STARTLESS keeps a flat 20% of each sale and you keep 80% — that commission covers checkout, card fees, delivery, refunds and support. If you don't sell, you don't pay.

You do, listing by listing, and you can change it whenever you like. There's no bidding and no forced discounting.

You build it as a draft, add at least one file or link, and submit it for review. The Startless Team reads every listing before it reaches the storefront and either publishes it or sends it back with a note on what to change. A live listing can be taken off sale and put back whenever you want.

Automatically, the moment their payment clears. Your files sit in private storage and reach each buyer as short-lived links tied to their own account, alongside a copy in their library. You never send anything by hand.

Every sale posts to your earnings ledger straight away, with the commission already split out, and sits there as owed. Request a payout once you're owed $25 or more — your first request can be made 7 days after your application is approved. The Startless Team makes the transfer and marks those earnings paid, so the running total of what you're owed is always the real number.

PayPal, a bank transfer, or another method you describe — you set it in your seller dashboard and can change it any time. A change applies to payouts recorded after you save it.

You and the Startless Team, nobody else. They're never shown on your public seller profile, to buyers, or to other sellers.

A full refund or chargeback reverses that sale's earning and removes the buyer's access. A partial refund leaves both alone. Refunds follow the published Refund Policy, so it's the same standard for every listing on the store.

Paddle does. It is the merchant of record on every sale, which means it registers for, collects and remits sales tax and VAT wherever the buyer is — nothing for you to file. Your own income tax is still yours to handle; we don't withhold and we can't give tax advice.

No. Support comes to STARTLESS first, and we answer what we can. If something genuinely needs you — a file that won't open, a question only its maker can answer — we reach you through the chat in your seller dashboard, which keeps the whole thread in one place.

Yes. Your dashboard keeps a rolling two-week view across everything you've listed — visitors, product views, sales, revenue, the conversion between views and sales, and which countries your viewers are in.

Take your listings off sale whenever you like — nothing is locked in. Anyone who already bought keeps what they bought and keeps access to it, which is the promise we make to buyers on your behalf.